1. Introduction

Nkomama Engineering & Mining Services respects your privacy and is committed to protecting the personal information you share with us. This policy describes what information we may collect, how we use it, and the choices you have. We aim to handle personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.

2. Information we collect

We may collect the following types of personal information when you interact with our website or request our services:

• Name, company name and job title
• Contact details such as email address, phone number and physical address
• Project or service requirements you provide in quote requests
• Technical information such as IP address, browser type and device information
• Cookies and usage data collected through analytics tools

3. How we use your information

We use the information we collect to:

• Respond to enquiries, quotes and service requests
• Provide and manage our mining, engineering and plant hire services
• Communicate project updates, safety information and administrative notices
• Improve our website, services and customer experience
• Comply with legal, regulatory and safety obligations

4. Cookies and analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can manage or disable cookies through your browser settings. Where analytics tools are used, they may process aggregated usage data on our behalf.

5. Sharing and disclosure

We do not sell personal information. We may share information with trusted service providers who help us operate the website, deliver services or manage communications, provided they keep the information confidential and use it only for the agreed purpose. We may also disclose information when required by law or to protect our rights, safety or property.

6. Data security

We apply reasonable administrative, technical and physical safeguards to protect personal information from unauthorised access, loss or misuse. No online system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

7. Your rights

Under POPIA and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update inaccurate information
• Object to certain processing of your information
• Request deletion of your information where permitted by law

To exercise any of these rights, contact us using the details below. We will respond as soon as reasonably practicable.

8. Retention

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected, maintain business records, comply with legal obligations, resolve disputes and enforce our agreements.

9. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices, services or legal requirements. The updated version will be posted on this page with a revised date.

10. Contact us

If you have any questions about this privacy policy or how we handle your information, please contact us: